# Cancellations & refunds

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If you’ve canceled your subscription within 14 days of signing up, then we’ll cancel your plan and refund your payment, no questions asked. Just email us at <support@data-mapper-for-mailchimp.thisdot.co> and request a refund, and we’ll be happy to help.\
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If you cancel your subscription after 14 days, then you will not be eligible for a refund and your plan will continue until the end of your term.\
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We always aim to make things right, so if you're experiencing any issues with the app or your subscription, please reach out to our support.